LifeHub HQ — Support

Email support@watsongrowthpartners.com. Include the email address associated with your LifeHub account and a short description of what you were doing when the problem happened.

LifeHub supports Apple sign-in, Google sign-in, and email with a password. When possible, use the same sign-in method you originally used. If you are unsure which method belongs to your LifeHub account or cannot access it, contact support@watsongrowthpartners.com. If you signed up by email, you can reset your password from the sign-in screen.

Most sync problems come from an expired or revoked connection. In LifeHub, open Settings and:

• Check whether the connected account is asking you to reconnect, and reconnect it.
• Confirm the calendars, mailboxes or accounts you expect are enabled.
• Disconnect and reconnect the account if it still looks stale.

Common topics: calendar sync, Google connection problems, Apple or Microsoft calendar issues, duplicate events, time-zone differences, and financial or pharmacy connections that need re-authorization.

On iPhone and iPad, Tavena AI is purchased through Apple. If you already subscribed and access is not showing, open the Tavena AI screen in LifeHub and tap “Restore purchases” while signed in to the same LifeHub account and the same Apple Account you purchased with. Billing questions, refunds and cancellations are handled in your Apple Account subscription settings. On the web, subscribe with Stripe from the same screen. Use “Manage web subscription” there to update your payment method, view invoices or cancel. Use the same LifeHub login on every device so access follows your account.

• Pull to refresh, or close and reopen the app.
• Confirm you are signed in to the intended LifeHub account.
• Check your internet connection.
• Update to the latest app version.
• Reconnect any account showing a connection warning.

Still stuck? Email support with the app version and screen name — LifeHub's Settings screen has a “Support details” section you can copy, and it contains no passwords, tokens, balances or health records.

You can delete your LifeHub account and data yourself in the app, or ask us to do it. See Account & data deletion.

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